FAQ

Q: Do you carry used as well as new?
A: We carry a variety of used racking and used shelving when available. Please call ahead to see what sizes we have in stock. You can also download a used list on the  Used For Sale  Page.

This page is updated regularly but because our used material is subject to prior sale and individual items of a particular size and colour may not be repnished in a timely fashion, please call ahead for pricing and to see if the item(s) is still available.

Q: What sizes do you stock?
A: We would first have to know if you are looking for shelving or racking.The shelving would be more to store the lighter duty hand loaded items, and the racking would be more for forklift loading of pallets or skids.

Q: I need to order similar racking to what I currently have. Can you help me match the racking that I own?
A: Please go to our Self Help Information page, and click on the link to Identify Your Racking.

Q: What colour racking do you carry?
A: We generally stock orange frames and beams for our new racking, but other colours can be obtained by special request. As for our used racking, colours will be of a wide variety and change constantly.

Q: Do you install what you sell?
A: We can arrange to have qualified installers come to your workplace and install any purchases made with us.

Q: Do you deliver?
A: We can arrange to have your purchases delivered. Please advise us if there is a loading dock, whether we need to send a truck with a hydraulic tailgate, and if there is someone there who can unload the delivery truck.

Q: Where do you deliver to?
A: We can deliver to any location both within the GTA and beyond.

Q: Do you manufacture your own racking?
A: Yes we manufacture our own new racking. Our plant is located in Brantford Ontario.

Q: If I place an order with you, when will it be ready?
A: For new material it would be 2 to 3 business days. Used material is typically 3 to 5 business days. If there is any reworking to be done to the material, lead times will extend to 10 business days. Special sizes can be manufactured at our Brantford plant, and lead times will vary.

Q: I have just had an inspector from the ministry visit me, and he said that I need paperwork certifying the safety of my racking. Can you help me?
A: It sounds like the inspector is requesting a PSR. This has to be done by an independent engineer as we do not provide this service. We can however provide you with names of firms that do provide this. 

Q: Does your company supply stamped drawings?
A: Yes we can supply a stamped drawing provided that we do the design and engineering on your project. There will also be a fee for this service. If you would like more information regarding stamped drawings, please contact us and we will be happy to assist you.

Q: What credit cards do you accept?
A: We accept VISA, Master Card, and American Express cards. We are also set up to process debit payments.

Q: Where are you located?
A: We are located at 1303 North Service Road East unit # 3 in Oakville, Ontario
The North Service Road is just north of the QEW, and we are just west of the Oakville Ford Motor plant. 

For a map of our location and how to get there, please click on the word map